We never call you

Why We're Sharing This
Recently, we learned that scammers successfully targeted clients of another online trading platform using sophisticated social engineering tactics. While this didn't happen to Hikari Nova, we believe in transparency and want to keep our community informed about evolving threats in the industry.

The Scam: How It Works
Scammers are posing as representatives from legitimate financial service providers. Here's how the recent case unfolded:

Victims clicked on a fake news article on social media that appeared to come from a reliable financial news outlet
<li>They were called by someone posing as a financial advisor from the trading platform</li>
<li>During the call, scammers directed victims to the real company website to build trust</li>
<li>Victims were guided to deposit money and provide sensitive financial information</li>
<li>The scammers used high-pressure tactics and maintained control of the conversation throughout</li>
</ul>
<p>This kind of social engineering can feel convincing because these scammers are fast, well-prepared, and deliberately create a sense of urgency.</p>

<h2>Hikari Nova's Commitment: We Will Never Call You</h2>
<p>Let us be crystal clear: <strong>Hikari Nova will never make unsolicited phone calls to you.</strong> We don't offer phone support, and we will never call you out of the blue with investment opportunities or urgent account matters.</p>

<h2>The Red Flags to Watch Out For</h2>
<p>Whether it's someone claiming to be from Hikari Nova or any other financial service, here are the warning signs:</p>
<ul>
<li><strong>Unsolicited phone calls:</strong> Legitimate companies don't cold-call with investment opportunities</li>
<li><strong>High-pressure urgency:</strong> Scammers push you to act quickly before you have time to think critically</li>
<li><strong>Requests for sensitive information:</strong> No legitimate company asks for passwords, PINs, or full account credentials over the phone</li>
<li><strong>Fake articles or ads:</strong> Often appear on social media with logos from reputable financial news outlets</li>
<li><strong>Guaranteed returns:</strong> Promises of high returns with no risk are always suspicious</li>
<li><strong>Screen sharing requests:</strong> Legitimate companies won't ask you to share your screen during unsolicited calls</li>
</ul>

<div class="alert alert-danger">
<strong>⚠️ Critical Reminder:</strong> Hikari Nova operates exclusively through our official website and secure client portal. We will never initiate unsolicited phone calls for any reason.
</div>

<h2>What To Do If You're Targeted</h2>
<p>If you receive a suspicious call from someone claiming to represent Hikari Nova or any financial service:</p>
<ul>
<li><strong>Hang up immediately</strong> — Don't engage or try to verify their identity during the call</li>
<li><strong>Never share your screen or download apps</strong> at someone else's request during unsolicited calls</li>
<li><strong>Contact us directly via our official website</strong> at hikarinova.com if you have questions about your account</li>
<li><strong>Report the scam</strong> to local authorities and the platform where you first saw the ad (Facebook, Google, etc.)</li>
<li><strong>Monitor your accounts</strong> if you've shared any information</li>
<li><strong>Alert others</strong> — Share this information with friends and family who invest online</li>
</ul>

<h2>How Hikari Nova Actually Communicates</h2>
<p>So you know what genuine communication from us looks like:</p>
<ul>
<li><strong>Email communications:</strong> Only from our official @hikarinova.com email addresses</li>
<li><strong>Secure client portal:</strong> All account management through our authenticated web platform</li>
<li><strong>Written documentation:</strong> All agreements and changes provided in writing through official channels</li>
<li><strong>Scheduled meetings:</strong> Any meetings are arranged in advance through official channels</li>
</ul>

<h2>We're Here to Help</h2>
<p>Your financial security is our priority. By sharing this information about scams affecting the industry, we hope to keep our community vigilant and protected.</p>

<p>While this particular scam targeted another company, scammers often use similar tactics across the industry. We're constantly improving our security measures and educating our users because the best defense starts with awareness.</p>

<p>If you ever have questions about the legitimacy of a communication claiming to be from Hikari Nova, please contact us directly through our official website at <a href="https://hikarinova.com">hikarinova.com</a>.</p>

<div class="alert alert-info">
<strong>Remember:</strong> If someone calls you claiming to be from Hikari Nova — it's not us. We never make unsolicited phone calls.
</div>

<p>Stay safe, stay informed, and thank you for being part of our community.</p>
<p><strong>The Hikari Nova Team</strong></p>